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for optimizing your computer and browser to improve your online experience.

  • (Windows only)
I find a keyboard or mouse hard to use

If you find a keyboard or mouse difficult to use, speech recognition software such as may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

I am deaf or hard of hearing

If you are deaf or hard of hearing, there are several accessibility features available to you.

  • Transcripts
  • A text transcript is a text equivalent of audio information that includes spoken words and non-spoken sounds such as sound effects. Elm Street is working on adding transcripts to all scripted video and audio content.
  • Captioning
  • A caption is transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf and hard of hearing, and anyone who cannot hear the audio (e.g., when in a crowded room). Most of Elm Street's video content includes captions.
  • Volume controls
  • Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device's volume controls and your media players' volume controls to optimize your listening experience.

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